Episode 70: Quality and Safety: A Culture Built on Trust

For centuries, medical errors were met with blame and punishment. Today, health care leaders know that safer care begins with something far more powerful – trust. 

Join us as we explore how building a culture of openness, accountability and continuous improvement helps protect patients and supports the people who care for them. The conversation looks at how OSF HealthCare approaches quality and safety across its hospitals, clinics and communities, including the systems and processes designed to prevent harm, reduce errors and improve the patient experience. 

Host Shelli Dankoff chats with Stephanie Stovall, MD, chief quality officer for OSF HealthCare, and Joseph Gregory, MD, president of OSF Medical Group. Together, they bring Ministrywide leadership experience and clinical insight to a timely conversation about how health care organizations can strengthen safety, earn trust and keep patients at the center of every decision. 

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